Making the Grade

Malakian, Anthony
June 2008
Bank Technology News;Jun2008, Vol. 21 Issue 6, p14
Trade Publication
The article reports on the findings of the study conducted by Identity Safety Scorecard on credit card issuers. The study showed that issuers have done a stellar job at fraud resolution but they still lag at prevention and detection. The study ranked each of the top 25 issuers on a scale from one to 100 based on their prevention, detection and resolution capabilities. The top five overall banks include, Bank of America Corp. with 75 points, Discover with 71 points, and FNB Omaha with 69 points.


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