Maximise success

Ollerhead, David
June 2008
Management Services;Summer2008, Vol. 52 Issue 2, p32
Academic Journal
The article presents a metric for assessing the ability of organizations to adapt to changes. A ten-point questionnaire, courtesy of Decision Focus, assesses change capability based on the following factors: adaptability to customers' needs, positive attitude of senior management toward change, the way changes are facilitated, the way a change project is managed, ability of human resource management to contribute to organizational change, perception toward the role of technology in organizational change, the way business processes are changed, approach to performance evaluation, among others.


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