To better serve your customers, try to see things their way

Droz, Sarah
May 2008
Las Vegas Business Press (10712186);5/26/2008, Vol. 25 Issue 21, pP22
In this article, the author offers advice for enhancing customer services. The author reminds that customers must deal with many factors that make running their organizations more complicated. She notes that if businesses are a part of their solutions, they must focus on how their consumers see things. She advises businesses to be sensitive to their buyers.


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