TITLE

Npower in the dock over mis-selling

PUB. DATE
June 2008
SOURCE
Utility Week;6/20/2008, Vol. 29 Issue 9, p8
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports that the British Office of Gas and Electricity Markets (Ofgem) had launched a formal licence breach investigation after mis-selling by Npower sales staff that may have breached the supplier's marketing condition. Energy supplier has suspended 17 staff after claims that they had employed underhand sales tactics. The claims were reminiscent of the mis-selling that plagued companies in the early days of domestic energy competition.
ACCESSION #
33223529

 

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