Ombudsman faces jammed switchboard

Hobson, Steve
December 2007
Utility Week;12/14/2007, Vol. 28 Issue 10, p10
Trade Publication
The article reports that the Energy Supply Ombudsman could handle complaints from energy consumers in Great Britain. Energywatch has warned that the Energy Supply Ombudsman could have to handle up to 18,000 complaints a year once the energy watchdog is wound up in October 2009. Energy ombudsman Elizabeth France stated that they have estimate of how much calls to expect.


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