Coombes, Rebecca
June 2008
BMJ: British Medical Journal (International Edition);6/28/2008, Vol. 336 Issue 7659, p1465
Academic Journal
This article discusses how Great Britain's National Health Service (NHS) has begun collecting patient reported outcome data in an attempt to improve the quality of their services. The NHS collects data related to hip and knee replacements, inguinal hernias and varicose veins. The author discusses how this move represents a stride towards continuous quality improvement. Under the program doctors performing the same procedure can be benchmarked against each other in order to help identify their strengths and weaknesses.


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