Ask the GUEST

Juliano, Lorie
July 2008
Hospitality Upgrade;Summer2008, p178
Trade Publication
Question & Answer
The article outlines the opinion of guests at the Royal Sonesta Hotel regarding their preference for hotel in-room entertainment. Steve Sylvester of North Devon, England prefers the use of use in a system wherein he does not want to read something to know how to work it. Kevin Munday of Essex, Great Britain likes to see an on-screen television guide to what is actually available at that moment while David Runnion of Brattleboro, Vermont prefers to look for Cable News Network (CNN) and New England Sports Network (NESN).


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