The Next Wave of Wireless WiFi

Kumar, Ashok
July 2008
Hospitality Upgrade;Summer2008, p150
Trade Publication
The article discusses the significance of wireless fidelity (WiFi) to hotel and hospitality industry in the U.S. Such technology has been adopted by hotel properties since its inception in early 2000 and since then, it has undergone quite an evolution. It is beneficial to the industry because it offers good option for alternatives to on-site communications at the hotel. Other benefits offered by the technology include real time locations services (RLTS), speech recognition, integration with its customer relationship management (CRM) systems and alarm and building control systems.


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