TITLE

Phone etiquette reflects who is on your business' front lines

AUTHOR(S)
Jay, Robin
PUB. DATE
June 2008
SOURCE
Las Vegas Business Press (10712186);6/2/2008, Vol. 25 Issue 22, pP26
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
In this article, the author offers advice for ensuring telephone etiquette in the U.S. The author reflects on her personal experience of practicing telephone etiquette. She implies the importance of right etiquette to business operations. She also provides ideas to employers to handle unethical telephone services.
ACCESSION #
32781570

 

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