The NJSCPA Strategic Plan

Horn, Catherine Z.
May 2008
New Jersey CPA;May/Jun2008, p5
The article reports on the 110th anniversary celebration of the New Jersey Society of Certified Public Accountants (NJSCPAs) and its new set of strategic plans. NJSCPA, with a mission to serve customer needs, formulated a strategic plan that will guide it in using limited resources to serve its members. The strategic plan involves membership community, education, professional standards, and advocacy. To fulfill its mission, the plan was carefully evaluated.


Related Articles

  • TWo CUs, Same Strategy For Serving Biz Members. Jepson, Kevin // Credit Union Journal;7/18/2005, Vol. 9 Issue 28, p12 

    The article compares the business strategies adopted by Alabama Credit Union and Bull's Eye Credit Union (BECU) in order to provide efficient online member services. A significant number of members who own small businesses opt for the virtual branch rather than visiting a physical branch for...

  • Fine-Tune the Member Experience.  // CU360;8/31/2009, Vol. 35 Issue 15, p7 

    The article focuses on the importance of service level management for business members and customers who go through the challenging economy. It cites the need of consumer companies to maintain service levels by minimizing unnecessary spending while investing in drivers of customer satisfaction...

  • Is Your CU Ready For Mass Adoption Of Consumer Capture? Reneslacis, Jon // Credit Union Journal;9/21/2009, Vol. 13 Issue 38, p8 

    The article presents author's insights regarding the mass adoption of consumer capture solutions of credit unions (CUs). He believes that successful adoption depends on effective marketing strategies. He argues that a careful strategic planning is needed to guarantee a success. He imparts that...

  • Cab gab well worth the tab, dealer finds. Passino, Karen // Automotive News;9/3/2001, Vol. 76 Issue 5946, p16i 

    Reports the strategic plans of Zimbrick Inc. in Madison, Wisconsin. Solicitation of feedback from customers; Use of telephone follow-ups, customer surveys and focus groups; Provision of the company on amenity treatment for customers waiting for their vehicles; Focus on customer service...

  • What's business doing wrong?  // NZ Business;Sep2010, Vol. 24 Issue 8, p6 

    The article reports on the failure of some businesses to put a long-term strategy in place in relation to customer service, according to Chris Bell of Customer Experiences.

  • This Quarter: On Mining. Jackson, Jerry // FMI Quarterly;2009, Issue 1, p4 

    The article discusses various reports published within the issue, including one by Steve Boughton on customer service and another by Jeff Schulz on the role of business developers in strategy development.

  • Start of a recovery born of innovation. Choueke, Mark // Marketing Week;3/25/2010, Vol. 33 Issue 13, p3 

    The article offers various reports published within the issue including one on Paul Polman's management strategy for Unilever, the cover story about the possible benefits of creating a character for a brand, and the roundtable event with Vertex about the roles of marketing and customer services.

  • Network group for London's young ACAs.  // Accountancy;Dec2007, Vol. 140 Issue 1372, p127 

    A news brief is presented, reporting on the activities of the Younger Members Services Group (YMSG) of the London Society of Chartered Accountants in England. The YMSG offers a range of services to associate chartered accountants (ACA), such as business networking resources and seminars on...

  • Thinking outside the box. Black, Parnell // Forum (10566937);Dec98, Issue 199, p16 

    Explains the concept of thinking outside the box as a way to convert company initiatives to action. Ways by which organizations and individuals avoid stagnation; Importance of quantifying how and where company goals will be accomplished; Walt Disney Corp.'s definition of three levels of...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics