The BBC's emotional approach meeting its staff's learning needs

Phillips, Lucy
May 2008
People Management;5/1/2008, Vol. 14 Issue 9, p9
The article focuses on a call from Nick Schakleton-Jones, the online and informal learning manager of the BBC, for training and development specialists to stop building courses and focus on building a learning resource. He states that the BBC took both a top-down and bottom-up approach to learning, with traditional, high-cost training courses at the top and informal learning at the bottom.


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