Charles, Gemma
May 2008
Marketing (00253650);5/7/2008, p22
Trade Publication
The article offers information on the impact of eBay's removal of the tool that allows sellers to provide comments on the product in Great Britain. The move created mixed reactions from users because they believed that the removal of the tool will make it difficult to alert others of fraudulent or malicious purchasers. Because of such changes, consumers boycotted the network. INSETS: Diagnosis 1;Diagnosis 2.


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