Parkers of Burlington

Todd, Marcia
May 2008
Fabricare Canada;May/Jun2008, Vol. 52 Issue 3, p16
Trade Publication
The article focuses on the business philosophy of Dion and Karen Walton, owner of dry cleaners Parkers of Burlington in Canada. The Waltons' business never runs specials or reduces its prices. However, their business have the ultimate objective of making customers happy and satisfied when they leave the shop. The couple also sees to it that the business is getting enough market exposure to attract more customers. In addition, they address customer complaint/inquiry at the management level.


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