Things That Make Your Clients Think Twice

Youngwirth, Joni
May 2008
Journal of Financial Planning;May/Jun2008 Solutions, p20
Academic Journal
The article discusses actions and circumstances that can raise doubts in the minds of a financial planner's clients. Succession is a key issue, especially if the planner is approaching retirement age. Confidentiality is key. Clients should never hear sensitive matters being discussed in a planner's office, not should they be exposed to idle gossip. Any mistakes a planner makes need to be quickly acknowledged. Planners should also be in a position to provide adequate security for a client's records.


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