TITLE

Enel faces probe over telemarketing

PUB. DATE
April 2008
SOURCE
Utility Week;4/11/2008, Vol. 28 Issue 23, p7
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article reports that Italian cartel authority AGCM has been investigating a number of Enel subsidiaries over incorrect commercial practices. The probe relates to misleading tariff promotions and customer complaints that they have been switched from regulated to free-market tariffs for gas and power supplies without their consent. Enel has promised to co-operate with the AGCM. The regulator has ruled out fining Enel, despite clear evidence that it was slow to respond to initial customer complaints.
ACCESSION #
31907373

 

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