HRO: the third generation

Pickard, Jane
March 2008
People Management;3/20/2008, Vol. 14 Issue 6, Special section p7
The article focuses on the a third generation of human resource (HR) outsourcing. John Willmott, chief executive of outsourcing analysts NetsonHall, believes the future of HR outsourcing lies in single-process deals but he is less optimistic about the future of big global contracts involving HR transformation. NelsonHall's last quarterly report showed a decline in the value of multi-process HRO deals in 2007 compared with 2006.


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