Palmer, Tim
March 2008
People Management;3/20/2008, Vol. 14 Issue 6, Special section p4
The article presents an overview of the human resource (HR) outsourcing market. There are signs that buyers have become less interested in obtaining a quick fix and are making more thoughtful use of outsourcing as a change tool. The development of multi-process HR outsourcing is expected to continue after several major firms, including American Airlines, GlaxoSmithKline, Johnson & Johnson and Kimberly-Clark, adopted it for the first time in 2007.


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