Dealers must understand arbitration process

Chorches, Samuel Harrison
May 2000
Automotive News;5/29/2000, Vol. 74 Issue 5876, p14
Trade Publication
Comments on the Motor Vehicle Franchise Contract Arbitration Act of 2000 introduced by Republican senator Charles Grassley. Issue of automobile manufacturers' imposition of mandatory arbitration; View of the author that mandatory litigation is not the only acceptable resolution process; Suggestion that no arbitration panel be composed of dealers and factory personnel.


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