Continuous Improvement And Customer Focus Are Keys To Industry Leadership For Cambridge-Lee

April 2008
Supply House Times;Apr2008, Vol. 51 Issue 2, p92
Trade Publication
The article reports that the customer service of Cambridge-Lee Industries Inc. has been the key of the company to become a leader in the plumbing tube industry in the U.S. According to Ed Kerins, executive at Cambridge-Lee, the company has implemented a series of innovations to respond to customers' needs. In fact, the company received top ratings in several categories including product quality, price and fill rates in a 2006 research study of industry executives.


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