Right words can show your concern

May 2008
Healthcare Risk Management;May2008, Vol. 30 Issue 5, p55
The article reports on the belief of Edmund F. Funai of the Yale School of Medicine that the inability of staff to clearly state their concern about the status of a patient is one of the most common threats to patient safety in obstetrics in the U.S. According to Funai, most often one clinician is concerned about the patient but does not effectively communicate that concern to others. Thus, staff and physicians at Yale must undergo four hours of communication training to avoid the problems.


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