Royal Mail makes hiring disabled people easier

Phillips, Lucy
February 2008
People Management;2/21/2008, Vol. 14 Issue 4, p10
The article reports on a programme to simplify the process of getting disabled people into work launched by British Royal Mail. In partnership with the government's Access to Work scheme, it has created a one-stop shop accessibility resource centre to deal with managers' questions on the recruitment and ongoing needs of disabled staff. Under the new scheme, the in-house resource centre deals with any quick fix solutions and all phone calls to Jobcentre Plus are handled by one account manager.


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