TITLE

Modem Swapping

AUTHOR(S)
Haugsted, Linda
PUB. DATE
March 2008
SOURCE
Multichannel News;3/24/2008, Vol. 29 Issue 12, p18
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers a solution to the problem of acquiring 15% of high-speed Internet customers of BendBroadband to bring in their outdated 1.1 modems for a replacement of 2.0 version in Oregon. The solution is to make an advanced notification through direct mail and automated outbound phone messaging and in-browser online messaging using the Bulletin System of PerfTech.
ACCESSION #
31423714

 

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