Running the Rapids

Stoker, John
March 2008
Leadership Excellence Essentials;Mar2008, Vol. 25 Issue 3, p16
The article focuses on how leaders can successfully navigate challenging conversations. Among the tips shared is to be aware of what is going on the surface and underneath, with yourself and with the other person. Identifying the purpose of the conversation in advance reportedly helps you to stay focused and not get distracted. Being respectful in our interactions, in what we say and how we say, it is also stressed.


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