HR's role in 'McA-levels.'

Brockett, James
February 2008
People Management;2/7/2008, Vol. 14 Issue 3, p9
The article reports that employers in Great Britain will have the chance to award their own nationally-recognised qualifications after the government gave accreditation to the training schemes of three large firms. The in-house training schemes of McDonald's, Flybe and Network Rail have been accredited by the Qualifications and Curriculum Authority (QCA). The Basic shift manager course includes 80 hours of classroom study, with modules on customer service, finance and other topics.


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