HR's role in 'McA-levels.'
- EDITOR'S COMMENT. Charlton, John // Training & Coaching Today;Feb2008, p3
The author comments on the plans of McDonald's, Network Rail and Flybe to award nationally recognized qualifications to staff who complete particular training. He questions how the accreditation process will work and how standards and output will be monitored. He considers the potential...
- Flybe. // AirGuide Online.com;2/15/2010, p2
The article provides information on the importance of having mobile phone check-in services introduced by Mike Rutter, chief commercial officer (CCO) of Flybe, during the Business Travel Show in London, England.
- McD boosts morale, ante at managers' Vegas confab. Lockyer, Sarah E. // Nation's Restaurant News;7/4/2005, Vol. 39 Issue 27, p1
Reports on the proceedings of the Managers' Peak Experience convention held in Las Vegas, Nevada for McDonald's Corp. with goals of improving customer service and employee training. Launch of strategies to improve the poor image of McDonald's as an employer and end its reputation as a provider...
- McD to form staff retraining teams in face of est. $768M-a-year sales loss from guest gripes. // Nation's Restaurant News;7/23/2001, Vol. 35 Issue 30, p3
Reports plan of McDonald's Corp. to form staff retraining teams for its franchisees in the United States. Role of the teams in addressing customers complaints; Financial losses experienced by the company; Identification of McDonald's as one of the weakest retailer in terms of customer...
- Review of the year 2008. // People Management;1/1/2009, Vol. 15 Issue 1, p12
The article presents a review of human resources (HR) events that happened in Great Britain in 2008. It says that McDonald's, Flybe and Network Rail became the first employers to have their in-house training programmes nationally recognised. It notes that Prime Minister Gordon Brown proposed...
- Marketing with `kid' gloves: McD starts building loyalty from day one. van Warner, Rick // Nation's Restaurant News;11/13/95, Vol. 29 Issue 45, p43
Editorial. Discusses fastfood chain McDonald's Corp.'s hugely successful customer loyalty program. Importance of cultivating customer loyalty; McDonald's efforts for sick and disadvantaged children; Enormous influence of McDonald's on children; McDonald's as the common thread running through...
- McD's race for life in the faster food lane. Bucher, Darlene; Waters, Jennifer // Crain's Chicago Business;04/07/97, Vol. 20 Issue 14, p1
Presents information on McDonald's Corporation's test restaurant in Colorado Springs, Colorado. Technology used to increase speed of service; Opening of the restaurant by Steve Bigari; Declining domestic sales of the company.
- McDonald's in cyberspace. // Earth Island Journal;Winter95, Vol. 11 Issue 1, p13
States that the McDonald's Corporation in the United States was going on-line with a new computer program. Name of program; What it will offer to kids; Prediction from David Green, McDonald's senior vice president.
- McD streamlines ops, says flexibility is reason. // Nation's Restaurant News;10/22/2001, Vol. 35 Issue 43, p3
Reports the plan of McDonalds Corporation for flexibility through significant operations service in Oak Brook, Illinois. Divisions of United States operation; Reduction of staff; Executive appointments.