TITLE

Can Goal Setting and Performance Feedback Enhance Organizational Citizenship Behavior?

AUTHOR(S)
Soriano, Domingo Ribeiro
PUB. DATE
February 2008
SOURCE
Academy of Management Perspectives;Feb2008, Vol. 22 Issue 1, p65
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article discusses organizational citizenship behavior (OCB), the commitment of employees to altruistically serve an organization beyond their required duties. The author discusses a longitudinal study by researchers Eran Vigoda-Gadot and Larisa Angert which explored the role of goals and performance feedback in encouraging OCB. The researchers suggested that job satisfaction, commitment and workplace environment can improve productivity. The study also suggested that employee feedback plays a stronger role in encouraging compliance and altruism than goal setting.
ACCESSION #
31217516

 

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