Personal pages on Web may boost loyalty

Moran, Tim
May 2000
Automotive News;5/1/2000, Vol. 74 Issue 5872, p32
Trade Publication
Discusses the ability of personal Web sites to boost customer loyalty. Development of personal pages that can be updated to show maintenance needs and owner preferences; Allowing users to craft Web site showing the information that interests them; Features of Microsoft's CarPoint.com; Services offered by Stoneage.com's Web site to car owners.


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