Buyers get say in Ford execs' pay

Connelly, Mary
May 2000
Automotive News;5/1/2000, Vol. 74 Issue 5872, p1
Trade Publication
Reports that Ford Motor Co. will poll its customers to determine the amount of annual bonuses it will pay to its managers. Impact of Ford's plan to link executive bonuses to customer satisfaction; Ford chief executive officer Jac Nasser's advice to employees to focus on customer service; Variance of bonuses for each employee.


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