TITLE

Napster sends a message to music industry; `Your customers aren't happy.'

AUTHOR(S)
Dugan, Sean M.
PUB. DATE
May 2000
SOURCE
InfoWorld;05/01/2000, Vol. 22 Issue 18, p102
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Comments on the racketeering and piracy lawsuits filed by musicians against Napster. Problems of the music industry with customer service; Estimated amount of money lost to music piracy in 1999; Message of the Recording Industry Association of America to consumers.
ACCESSION #
3064631

 

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