Champy, Jim
February 2008
Leadership Excellence;Feb2008, Vol. 25 Issue 2, p9
The author offers a guide to business leaders on X-engineering their organizations, which is defined as the art and science of using technology-enabled processes to connect businesses with each other, as well as their customers. He explains the concept of X-engineering and its difference from reengineering. He outlines the elements of X-engineering and presents seven steps for achieving X-engineering success.


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