The service-pack shuffle ruffles a lot of feathers

Connor, Deni
March 2000
Network World;03/20/2000, Vol. 17 Issue 12, p38
Trade Publication
Discusses issues concerning the application of service or support packs to fix operating systems. Use of service/support packs to introduce new features; Users as vendors' quality-assurance guinea pigs; Relative merits of service packs; Steps to protect network against harm from service/support packs.


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