Metrics Management

Saporito, Pat
February 2008
Best's Review;Feb2008, Vol. 108 Issue 10, p82
Trade Publication
The article reports on how to manage a downcycle in the insurance industry. It cites that insurers must correspond operational performance with corporate strategy and utilize metrics that can truly drive performance. The article asserts that a company must use both high-level results indicators and critical key performance indicators to achieve a profitable growth strategy. Moreover, actual metrics may vary by company, line of business, business model and strategy.


Related Articles

  • MetLife continues its leadership position and posts solid sales in MEA.  // MiddleEast Insurance Review;Dec2016, p44 

    The article features the operation of Metropolitan Life Insurance (MetLife) in the Middle East and Africa (MEA) region in 2016. MetLife continued to grow in the region with increased sales and earnings. The company plans to continue to apply a business model driven by customer insights in the...

  • Modeling Factors Affecting Innovation Performance of Firms Using the Integrated Cognitive Mapping Method and Bayesian Networks (A Case Study in the Iranian Insurance Industry). Rabor, Fatemeh Mirzaei; Zafarian, Reza; Safari, Hossein; Abdollahi, Behzad // European Journal of Social Sciences;Aug2011, Vol. 23 Issue 1, p19 

    Insurance industry is one of the service industries in which competition and innovation have always been significant. The purpose of this research has been the design and modeling of factors affecting innovation performance of firms in the insurance industry. Statistical community of this...

  • McDonald's Not Best Model For Ideal Insurance Agencies. Lukens, Shirley // National Underwriter / P&C;3/31/2008, Vol. 112 Issue 12, p42 

    The article discusses the factors vital to an independent insurance agency. For a single operational business model to be truly effective, one must first understand the many variables existing within its own environment. These variables include ownership structure, business focus, geographic...

  • Feature Analysis: The RAC becomes the latest player to adopt a panel approach to motor insurance.  // MarketWatch: Financial Services;Mar2009, Vol. 8 Issue 3, p14 

    The article reports on the move of motoring group RAC PLC to adopt a panel approach to motor insurance in Great Britain. The change in motor insurance distribution model enables the company to be in stronger position to compete against rival car insurance providers. It allows the business to...

  • The Quest for the Best. Davis, C. Bruce // TechDecisions;Oct2007, Vol. 9 Issue 10, pA32 

    The article suggests criteria for vendor partner selection among insurers. A vendor partner should have integrity in their delivery promises. The business and service model of vendors should show how it develops and maintains base system capabilities. A vendor should have a documented five-year...

  • It's All About Choice: Controlling Policy Admin. Davis, C. Bruce // National Underwriter / P&C;11/10/2008, Vol. 112 Issue 42, Special section pA14 

    The article outlines the choices in evaluating policy administration systems by insurance companies in the U.S. It notes that the vendor manages all the processes from coding to statutory maintenance, issues periodic software releases to optimize functionality, and manages the integration of...

  • Study Regarding the Profitability of Top 10 Romanian Insurance Companies. GIOSAN, Radu Nicolae // International Journal of Academic Research in Accounting, Financ;2012, Vol. 2 Issue 2, p191 

    This paper had the objective of investigating the profitability of the Top 10 biggest Romanian Insurers based on the official audited data available at 01.06.2012 at the Insurance Supervisory Commission - the years 2001-2010. The financial indicator used for our inquiry was the commercial...

  • Brokerage Builds Relationships By Focusing on Bottom Line. Jackson, Mandy // San Diego Business Journal;2/3/2003, Vol. 24 Issue 5, p1 

    Reports on the business plans of insurance brokerage Cavignac & Associates in San Diego, California. Awareness of the client on increase in workers' compensation insurance rates; Dissemination of newsletter on various insurance topics; Establishment of rapport with the client. INSET: Cavignac...

  • NY insurers reap gains on customers' pain. Gold, Jacqueline S. // Crain's New York Business;3/3/2003, Vol. 19 Issue 9, p4 

    Discusses the corporate strategies adopted by big insurance companies in the U.S. after the September 11, 2001 terrorist attacks in New York. Reason behind the increase in premiums initiated by insurers; Impact of deteriorating investment product sales on the companies' investment portfolios;...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics