Emmott, Mike
January 2008
People Management;1/24/2008, Vol. 14 Issue 2, p77
The article announces the collaboration between the Chartered Institute of Personnel & Development (CIPD) has partnered with the Advisory, Conciliation & Arbitration Service (Acas) on a research about the use of mediation. This will include case studies of the use of mediation in both the private and public sectors, which will help in developing guidance on good practice. The case studies will look at mediation as one of the tools employers can use to deal with conflict and build a positive employee relations climate.


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