TWC: No Holding Pattern Allowed

Haugsted, Linda
December 2007
Multichannel News;12/17/2007, Vol. 28 Issue 50, p60
The article reports that Time Warner Cable (TWC) will file a complaint in court in Los Angeles, California to reverse nearly $60,000 in fines for poor service, which were imposed by Redondo Beach in California. According to Redondo's city attorney Mike Webb, the city demands phones to be answered in 30 seconds 90 percent of the time.


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