TITLE

CTAM survey: Digital subs are happier

AUTHOR(S)
Hogan, Monica
PUB. DATE
March 2000
SOURCE
Multichannel News;03/13/2000, Vol. 21 Issue 11, p8
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the increase in customer satisfaction levels for digital cable television in the United States as reported by the Cable & Telecommunications Association for Marketing. Total number of subscribers covered by the survey; Exceeding of consumer expectations as the best way to retain customers; Cable companies' offering of additional services.
ACCESSION #
2912641

 

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