Even AT&T can suffer a phone glitch

Haugsted, Linda
March 2000
Multichannel News;03/06/2000, Vol. 21 Issue 10, p12
Reports the recall of telephony and cable products by the AT&T Corp. in Dallas, Texas. Billing problems in the local calling services resale as reason for the products recall; Launch of wireless communications, local and cable telephony services by the company; Exacerbation of billing and software problems due to unattended customer complaints.


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