TITLE

LiveOps

AUTHOR(S)
M. T.
PUB. DATE
October 2007
SOURCE
Red Herring;10/7/2007, Vol. 4 Issue 29, p64
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article features Internet/services company LiveOps of Palo Alto, California. Its chief executive officer (CEO) is Maynard Webb. Its key investors are Benchmark Capital, CMEA Ventures, and Menlo Ventures. The experience of speaking with customer service representatives can be an exercise in frustration. But LiveOps, which offers outsourced call centers to customers like 1-800-FLOWERS and Accenture, aims to eliminate the ineptitude by creating a network of independent contractors all over the country who earn performance scores based on length of call and sales success.
ACCESSION #
28819362

 

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