The Quest for the Best

Davis, C. Bruce
October 2007
TechDecisions;Oct2007, Vol. 9 Issue 10, pA32
The article suggests criteria for vendor partner selection among insurers. A vendor partner should have integrity in their delivery promises. The business and service model of vendors should show how it develops and maintains base system capabilities. A vendor should have a documented five-year business plan and should demonstrate its implementation. Insurers should look for financial stability of their partners. Regular internal and external training should be considered.


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