TITLE

Caught in the Web of Customer Service

AUTHOR(S)
Greengard, Samuel
PUB. DATE
March 2000
SOURCE
Workforce (10928332);Mar2000, Vol. 79 Issue 3, p125
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Deals with the customer/employees services of business enterprises' call centers. Status of human resources departments' employee service; Capabilities of the one-to-one live text chat customer service; Benefits of Web-based customer services.
ACCESSION #
2872795

 

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