Successful employee self-service programs emphasize communication, not technology

Elswick, Jill
February 2000
Employee Benefit News;Feb2000, Vol. 14 Issue 2, p21
Provides information on the survey `Human Resources Self-Service Survey,' conducted by Hunter Group. Factors that contributed to successful self-service deployment; Benefits of implementing a self-service program; Importance of internal communication for self-service success.


Related Articles

  • Employee self-service research documents ROI. Lovern, Blair // Employee Benefit News;09/15/2000, Vol. 14 Issue 11, p23 

    Deals with the survey conducted by the Hunter Group concerning the benefits of employee self-service (ESS) systems. Role of ESS in cost savings of employers; Impact on human resources transaction costs; Effect of ESS on office efficiency; Factors driving the ESS trend; Top ESS application among...

  • Ladbrokes backs shop tills for employee perks survey. Sullivan, Nicola // Employee Benefits;Jun2008, p7 

    The article reports on the retail employee survey at Ladbrokes Ltd. regarding their valued benefits. This benefits survey has been designed by Asperity. It uses a software programme linked to the shop till system, with the aim of discovering which benefits staff value and how they want them...

  • Industry fraud may cost Games £250m. Pearman, Ross // Contract Journal;1/10/2007, Vol. 436 Issue 6607, p36 

    The article reports on the warning by consultant Navigant Consulting concerning the potential for £250m to be lost in fraud during construction works for the 2012 Olympic Games in Great Britain. The warning follows a survey by the Chartered Institute of Building, which found that more than...

  • Connecting the Dots.  // InsideCounsel;Dec2007, Vol. 17 Issue 193, p28 

    The article discusses the results of a survey conducted by Navigant Consulting Inc. on legal department's information technology (IT) budgets in the U.S. More than half of those surveyed claim that either they do not have or do not know if they have an IT budget. Richard Finkelman, managing...

  • Boardroom still dragging its heels on self-service.  // Personnel Today;9/17/2002, p15 

    Focuses on the implication of self-service human resource (HR) on HR practitioners. Improvement on the service and cut costs; Enhancement of employee productivity; Advantage of the system on employee transactions.

  • Aiming to ensure Navigant moves 'in the right direction'. Singh, Shruti Daté // Crain's Chicago Business;5/1/2006, Vol. 29 Issue 18, p6 

    The article reports that Julie Howard is the president and chief operating officer of Navigant Consulting Inc. Howard completed his bachelor's degree in finance from University of Wisconsin at Madison. Then she joined Navigant about eight years ago through an acquisition; since has risen from...

  • Online enrollment software: How to know it the price is right. Metro, Angela // Employee Benefit News;09/15/2000, Vol. 14 Issue 11, p78 

    Offers advice to human resources professionals on selecting the ideal employee benefits enrollment software. Things to consider in selecting benefits enrollment software; Status of employee self-service tools; Ways to reduce the `technophobia' surrounding the employee benefits enrollment software.

  • PERSONNEL & PROMOTIONS.  // Power Engineering;Apr2004, Vol. 108 Issue 4, p13 

    Deals with personnel changes in several companies in the U.S. as of April 2004. Appointment of Mike Heffley at Constellation Energy; Recruitment of Dean Maschoff for the Navigant Consulting's Chicago office; Job assumed by David Paratore at American Superconductor Corp.

  • Finding the Path.  // Electric Perspectives;May/Jun2005, Vol. 30 Issue 3, p36 

    Provides information on "The Outlook for the North America Power Industry," a survey by Navigant Consulting and "Electric Perspectives" in 2005. Background on the critical electric power industry issues to be resolved; Strategic steps identified by executives and managers that will support...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics