TITLE

E-mail software aims to bolster customer service

AUTHOR(S)
Messmer, Ellen
PUB. DATE
February 2000
SOURCE
Network World;02/28/2000, Vol. 17 Issue 9, p44
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the release of Talisma Enterprise Edition 2.0, a customer-relationship electronic mail management software from Talisma. Features that help corporations conduct and analyze electronic mail correspondence with online customers; Integration of a chat system; Plan to make the product available as a hosted application service.
ACCESSION #
2851408

 

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