E-mail software aims to bolster customer service

Messmer, Ellen
February 2000
Network World;02/28/2000, Vol. 17 Issue 9, p44
Trade Publication
Reports on the release of Talisma Enterprise Edition 2.0, a customer-relationship electronic mail management software from Talisma. Features that help corporations conduct and analyze electronic mail correspondence with online customers; Integration of a chat system; Plan to make the product available as a hosted application service.


Related Articles

  • Powerful Talisma Enterprise Edition raises the eCRM bar. Miller, Sandra Kay // InfoWorld;04/03/2000, Vol. 22 Issue 14, p92 

    Reviews the computer software Talisma Enterprise Edition 2.02 developed by Talisma Corp.

  • Capturing CRM. Apicella, Mario // InfoWorld;5/27/2002, Vol. 24 Issue 21, p45 

    Introduces the hosted version of the CRM Suite software from Talisma. Description of the Graphical User Interface of the software; Capabalities of the CRM module.

  • Talisma improves search in V. 8.1.  // KM World;Oct2008, Vol. 17 Issue 9, p29 

    The article reports that Talisma Corp. has launched its Talisma Knowledgebase Version 8.1 software with search capabilities enhancement including concept matching, automatic summarization, and automatic recommend feature.

  • Eudora 5.0 for a fee or free. Hitchcock, J. A. // Link-Up;Nov/Dec2000, Vol. 17 Issue 6, p19 

    Reviews the Eudora 5.0, a computer software for managing an electronic mail system.

  • Quirks mar Eudora's unique capabilities. Symoens, Jeff // InfoWorld;03/02/98, Vol. 20 Issue 9, p122 

    Reviews the Internet Mail Access Protocol 4 (IMAP4) electronic mail client software Eudora Pro Email Version 4.0 from Qualcomm Inc.

  • Users like Mustang ride. Walker, Christy // PC Week;09/15/97, Vol. 14 Issue 39, p63 

    Discusses the reaction of Mustang Software Inc.'s Internet Message Center (IMC) users as of September 1997. Comments from users; Price and features of IMC; Vendor contact information.

  • Mustang rounds up E-mail. Kramer, Matt // PC Week;09/15/97, Vol. 14 Issue 39, p71 

    Reviews Mustang Software Inc.'s Internet Message Center, an electronic mail software system. Features; Price; Vendor contact information.

  • Messaging for the enterprise. Walker, Christy // PC Week;12/22/97, Vol. 14 Issue 53, p53 

    States that upgrades to Internet messaging and directory servers by Isocor Inc. and Esys Corp. announced in December 1997 provide enterprise environments with a simplified user domain setup and improved security. Features of N-Plex Global 2.0 Internet mail server; Price; Company contact...

  • CE packs high-end features into Internet E-mail client. Rooney, Paula // PC Week;12/02/96, Vol. 13 Issue 48, p35 

    Reports that CE Software Inc. shipped an Internet E-mail client called QuickMail Pro 1.0 in November 1996. Features; Cost; Contact point.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics