TITLE

Bonus system helps reduce costs, boost satisfaction

PUB. DATE
January 2008
SOURCE
Same-Day Surgery;Jan2008, Vol. 32 Issue 1, p8
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Surgery Center at Pelham, in Greer, SC, has successfully reduced costs and maintained high levels of patient and staff satisfaction with the help of a bonus system and other steps. Their cost per case (medical supplies, implants, and drugs) reached $159 in July 2007, and that cost has averaged $227 for 2007, at press time. • The criteria for the bonus system are inventory below $205,000 (to receive full 20% of bonus), net revenue per case of $1,500 or above (25%), patient satisfaction above 98% (25%), physician satisfaction above 98% (20%), and 13 or fewer full-time equivalents (FTEs) per case (10%). • An OR tech, hired to be the material manager, negotiates with vendors and helps educate staff and physicians on costs. • Standardization, custom packs, perpetual inventory (orders go out three times per week), and consignment help reduce costs. Tracking length of stay/turnover time and using a minimal number of staff also contribute.
ACCESSION #
28160481

 

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