Predictions for salespeople

Gitomer, Jeffrey
December 2007
Inside Tucson Business;12/31/2007, Vol. 17 Issue 29, p15
The article presents views and insights of the author concerning sales predictions in 2008 in Arizona. The author's predictions include no return calls, someone will cancel an order and ask for a refund, and someone in your company will argue with an angry customer. The author also provides tips on how to handle customers.


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