No Rest for the Wiki

Dickie, Jim
January 2008
CRM Magazine;Jan2008, Vol. 12 Issue 1, p8
Trade Publication
The article discusses the use of wikis in making sales information more accessible to end users. Integrating wikis to CRM will make it easy for salespeople to access valuable information, such as sales training manual, video clips and statistical figures, that could not be retrieved otherwise. Wikis also allow businesses to easily update and share sales information.


Related Articles

  • Universal access to technology-enhanced learning. Holzinger, Andreas // Universal Access in the Information Society;Nov2008, Vol. 7 Issue 4, p195 

    The author of the article discusses reports published in the journal about advancements in the fields of information technology and technology-enhanced learning, such as one by Martin Ebner about the increased application of Wikis.

  • Using Wikis to Tackle Reuse in Software Projects. Rech, Jörg; Bogner, Christian; Haas, Volker // IEEE Software;Nov/Dec2007, Vol. 24 Issue 6, p99 

    The article presents information related to the Reuse in Software Engineering (RISE) research project which used wiki-centered framework as a knowledge-sharing platform for software development teams in small- and medium-sized enterprises (SMEs). It is stated that the project identified...

  • China's great firewall blanks out Wikipedia. Frater, Patrick // Daily Variety;11/20/2006, Vol. 293 Issue 36, p10 

    The article reports on the occurrence of loss of connections to online encyclopedia Wikipedia, both the English- and Chinese-language versions, in China in November 2006. In October 2005, China blocked access to Wikipedia due to the site's discussions of Taiwan and Tibet. On November 17, 2006,...

  • No getting off the hook. Taylor, David // Computer Weekly;3/14/2002, p48 

    Focuses on the importance of customer perception management among the information technology suppliers and recruitment companies in Great Britain. Improvement of process re-engineering; Alteration of business approach and offerings; Honesty in negotiating costs and margins.

  • Wikis: The Perfect Platform for Library Policies and Procedures. Dunn, Melanie J. // Southeastern Librarian;Fall2012, Vol. 60 Issue 3, p3 

    The article discusses the use of wikis for library policies and procedures. It references studies of wikis in libraries provided by Matthew M. Bejune and Samuel Kai-Wah Chu. The importance of the availability of an information technology (IT) staff member to provide basic training on the use of...

  • Obstacles to collaboration. Robbins, Renee // Control Engineering;Jul2007, Vol. 54 Issue 7, p2 

    The author reflects on the importance of collaboration among people, process, and technology to the future of manufacturing. She argues that collaboration requires self expression and reflection, speaking and listening, which can be a challenge when the collaborations are information technology...

  • Science in the web age: The expanding electronic universe. Tomlin, Sarah // Nature;12/1/2005, Vol. 438 Issue 7068, p547 

    Comments on several issues relating to information technology. Significance of blogs towards a complex adaptive intelligence community; Importance of blogs and wikis for the future of scientific communication; Threat posed by new technologies through information overload.

  • Installing and hosting a wiki. Race, Nick // APC (Bauer Media Group);Mar2009, Vol. 29 Issue 3, p87 

    The article offers information on ways to install and run a ASP.NET wiki engine on Windows Home Server. According to the author, the first thing to do is to download Screwturn, which is available at www.screwturn.eh/Download.ashx., and save the file to the desktop personal computer (PC)....

  • The role of enterprise wikis. Lynch, C. G. // ComputerWorld Hong Kong;4/10/2008, Vol. 25 Issue 3, p10 

    An interview with Ross Mayfield, co-founder of Socialtext, is presented. When asked how he came up for the idea for Socialtext, he says he wanted to start an enterprise blogging company, but was smart enough to listen to his co-founder and chief technology officer (CTO) who showed him what a...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics