Canvassing the Canadian complaints landscape

January 2008
CMAJ: Canadian Medical Association Journal;1/1/2008, Vol. 178 Issue 1, p14
Academic Journal
The article surveys the patient complain process in Canada. It was found out that there is a complex array of procedures in submitting complaints against physicians as well as in the public reporting of the findings of medical personnel investigations throughout the country. It is widely believed that the country's complaint system is structured to protect the interests of physicians, rather than patients, because most patients don't even know where to start when they have concerns about their doctor's behavior or actions.


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