Ofcom fines broadband provider

Kamath, John-Paul
November 2007
Computer Weekly;11/27/2007, p28
Trade Publication
The article reports that Great Britain Office of Communications (Ofcom) has fined broadband provider Prodigy Inc. £30,000 for failing to comply with requirements to provide information on how it allows customers to switch broadband provider. The fine comes after the industry regulator received complaints about broadband providers not complying with rules governing changing broadband providers. Prodigy was fined due to continued non-compliance and the investigation is continuing, said Ofcom. Since laws were introduced last year to make it easier to switch provider, Ofcom has seen a decline in complaints.


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