Hobson, Steve
November 2007
Utility Week;11/23/2007, Vol. 28 Issue 7, p25
Trade Publication
The article focuses on the concern among British utilities over rising levels of bad debt discussed at "Utility Week's" conference. It was cold comfort to hear that amid consumer debt that is rising at the rate of £1 million, the proportion of a typical household's non-priority debt owed to energy and water companies has fallen in recent years. Utilities have a duty to both other customers and shareholders to crack down on the growing numbers of reckless consumers who seem to regard paying utility bills as optional.


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