TITLE

Dale: High CSI comes from the top

PUB. DATE
January 2000
SOURCE
Automotive News;1/31/2000, Vol. 74 Issue 5859, p6
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the importance of customer satisfaction in the automobile industry. Speed of the leader of a company; Dealer profitability; Lessons learned by Mike Dale, president of Jaguar Cars North America.
ACCESSION #
2791635

 

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