The Management of Organizational Justice

Cropanzano, Russell; Bowen, David E.; Gilliland, Stephen W.
November 2007
Academy of Management Perspectives;Nov2007, Vol. 21 Issue 4, p34
Academic Journal
The article discusses the role of organizational justice (OJ) in business management. The authors discusses the benefits of a commitment to OJ and suggest ways of implementing more just practices. The authors discuss three components of OJ, including distributive justice, procedural justice, and interactional justice. The authors also discuss the impact of OJ, including the building of trust and commitment, improved job performance, and customer satisfaction and loyalty. The authors also discuss how to build OJ, including job candidate selection and handling layoffs.


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