Frontline Leadership

Moyer, Matt; Dunphy, Mike
December 2007
Pharmaceutical Representative;Dec2007, Vol. 37 Issue 12, p35
The article offers information on how to enhance emotional intelligence to achieve effective frontline leadership. The authors believe that emotional intelligence, aside from technical knowledge and solid interpersonal skills, is an integral part of efficient frontline leadership. Furthermore, tips for enhancing emotional intelligence, including self-awareness, self-management, social awareness, and relationship management, are presented.


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