Handled with care

Syedain, Hashi
November 2007
People Management;11/15/2007, Vol. 13 Issue 23, p42
This article explains how the human resources (HR) director of The Children's Trust has turned the charity into an employer of choice. HR Director Sue Kaemena realised that its recruitment troubles were actually a symptom of wider organisational problems. After a team restructuring, the board approved a development programme for senior managers to help them improve their skills and confidence. Kaemena used personal testimonials to devise new recruitment campaigns for nurses and, as a result, the number of job applications soon increased.


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